Personal Warm E-Learning
Read 3 E-Learning Lessons Learned on the Road , and impressed with the first tip. It is really enlightening. This can go to one's teaching philosophy. Maybe I should add a section of distance education in my teaching philosophy. This is also a good research topic: how to make elearning courses warm and personal? The scenario is below: "I stopped in one of those airport shops to pick up a couple of knickknacks for my kids. The young woman who processed my sale really stood out. It was one of the best customer service experiences that I‘ve had in recent years. ......What’s funny is that she really didn’t do anything out of the ordinary. ...Yet, the experience with her really stood out. Why? It’s because she connected with me in a real way. She had a welcoming disposition, warm smile , and actually engaged me. As a busy traveler, I felt less like a sales order being processed and more like a real person. What she did was connect with me as a person and not as a requir